Policy

Effective Date: Feb 1st, 2025

CREN ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in connection with appointment confirmations, reminders, and promotional communications.


1. Information We Collect

We may collect the following personal information:

Contact Details: Name, phone number, and email address

Appointment Information: Date, time, and service-related details

Marketing Preferences: Opt-in status for promotions


2. How We Use Your Information

We use your information to:

Send appointment confirmations and reminders

Deliver promotional messages (if you have opted in)

Improve customer communication and service delivery


3. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), our lawful bases for processing include:

Consent: For marketing communications

Contractual Necessity: To manage appointment-related messaging

Legitimate Interests: For service-related communication


4. Your Privacy Rights

Under GDPR (for EU residents) and CCPA (for California residents), you have the right to:

Access and receive a copy of your data

Correct or delete your personal information

Withdraw consent for marketing at any time

Request data portability (GDPR)

Opt out of the sale of personal data (CCPA) — Note: We do not sell personal data

To exercise any of these rights, contact us at [email protected].


5. Data Sharing and Retention

We do not sell, rent, or trade your personal data. Information may be shared with trusted service providers strictly for communication and marketing delivery under confidentiality agreements.
We retain your data only as long as needed to fulfill the purposes above or comply with legal obligations.


6. Data Security

We use appropriate technical and organizational safeguards to protect your data from unauthorized access, use, or disclosure.



7. Changes to This Policy

We may update this Privacy Policy occasionally. Significant changes will be communicated via email or posted on our website.


Contact CREN
Address: 3363 N Sam Houston Pkwy E, Suite 600 Houston, TX 77032
Phone: (281) 524-2270
Email: [email protected]


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