Effective Date: Feb 1st, 2025

These Terms of Service ("Terms") govern your use of services provided by CREN ("we," "us," or "our"), including but not limited to appointment confirmations, reminders, and promotional communications. By engaging with our services, you agree to these Terms.

1. Services Provided

CREN offers the following services:

Appointment confirmations and reminders via SMS, email, or phone

Promotional messages, offers, or updates (only with your consent)

Customer support related to appointment and promotional inquiries

2. User Responsibilities

By using our services, you agree to:

Provide accurate and current contact information

Only opt in to promotional messages if you consent to receive them

Notify us promptly if your contact information changes

You agree not to misuse our services or use them for unlawful purposes.

3. Consent to Communications

By providing your phone number and/or email, you consent to receive messages related to appointment scheduling and service reminders.
Promotional messages will only be sent with your explicit consent, which you may withdraw at any time by following the opt-out instructions in the messages or contacting us directly.

4. Data Collection and Use

Your use of our services is subject to our Privacy Policy, which explains how we collect, use, and protect your personal data in accordance with GDPR and CCPA.

5. Intellectual Property

All content provided by CREN, including but not limited to branding, messaging content, and creative materials, remains our intellectual property. You may not reproduce, distribute, or exploit such content without our written permission.

6. Limitation of Liability

CREN is not liable for any indirect, incidental, or consequential damages arising from:

Missed appointments due to delayed or failed messages

Promotional messages received in error

Any use or misuse of the information provided

We strive to provide accurate and timely communications but cannot guarantee uninterrupted service due to third-party platform dependencies.

7. Termination

We reserve the right to suspend or terminate your access to our services at any time if you violate these Terms or misuse our services.

8. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to its conflict of law principles.

9. Contact Information

If you have questions about these Terms, please contact us at:

Contact CREN
Address: 3363 N Sam Houston Pkwy E, Suite 600 Houston, TX 77032
Phone: (281) 524-2270
Email: [email protected]